MealCart

MealCart Support

We respond quickly and keep support personal. Reach out anytime if you need help with recipes, grocery lists, AI setup, or your Pro upgrade.

Support

Bug reports, feature requests, or account-free troubleshooting.

support@mealcart.com

Get started fast

Most questions are answered in minutes with these quick steps.

Recipe import

Tap Add Recipe or Scan Recipe on the Home tab. You can photograph a recipe, paste a link, or type your own.

Generate grocery lists

Open Meal Plan, add meals for your week, then choose Generate Grocery List to auto-combine ingredients.

AI setup

MealCart works with on-device Apple Intelligence when available. You can also bring your own AI provider key for larger plans.

AI features stay private by default. Your recipes are only sent to a third-party provider when you explicitly run a scan or AI request.

Troubleshooting

Common fixes for AI and widget issues.

AI features not working

  • Check the API key format and available credits.
  • Try the Test Connection button in AI Configuration.
  • Switch to Apple Intelligence if your device supports it.

Widgets showing placeholders

  • Add a meal plan or grocery list first.
  • Give widgets time to sync (up to 30 minutes).
  • Make sure widgets are enabled in iOS.

When you contact support

Include this info so we can help quickly.

  • iPhone model and iOS version
  • MealCart version (found in Settings -> Help & Support)
  • Steps to reproduce the issue
  • Screenshots or screen recordings if possible